Went into Bunnings to ask some questions about a Stihl f5 38 and didn't realise they don't sell them but suggested I head down the road to this mob.
I came in and spoke to Jarrod. He was incredibly helpful answering my questions, helped with an issue I was having and suggested that due to some wear and tear on my equipment, if it persisted, it was probably due for a repair/replacement head.
Excellent chap that Jarrod. Don't be afraid, wander right in!

Went in a few months ago. Great service, excellent advice. Was going for a 271 (if I recall), thought about an ms291 but, after talking through the job with the salesperson, bought an ms311. I've only done about 20hrs or so on it so far, but excellent saw. Possibly could've gone a bit bigger (felling and cutting up dead messmate for track safety), but don't need to rush.